Troubleshooting

Common problems

Error codes

Errors displayed on the screen contains a code as last line. You can check this code meaning in this table :

Message Code Meaning
Update error UP00 Generic update error
Update error UP10 Error on GPG key update
PGP encryption error ENC50 Error while encrypting volume key with PGP
Encryption error ENC20 Error while creating or encrypting Veracrypt volume
No devices found… SCAN00 Devices scan returned no usable thing
Add other device or choose encryption CHOS10 Only one device found, no encryption ask. Ask for something different
No targets found CHOS20 No targets files have been found in devices
Not enought space INSP60 No device with enought space found
Error in pgp config PGP10 PGP recipient not set or badly set. cf see Importing a new public key
More than 2 devices not supported SCAN2 More than two device detected. This is not supported
Target files on both sides CHOS2 Two devices plugged, with target files on both. Can’t choose what to do.